| How To Order |
| TO PLACE AN ORDER: Contact me via e-mail at sagedreamdesign@yahoo.com (See "Contact Me" page) or by phone at 651-414-0634. Please call anytime between 9:00 a.m. & 7:00 pm CST. This is my home phone # as I work from home and have two children (yep, it's just me - I'm trying to figure out how to attach more hands.....). Feel free to leave a message on my machine if I don't answer and please don't be alarmed if you hear a 'bit of noise' in the background when your call is answered. Such is the nature of life with children, animals, gnomes, and fairies running around! ***I take paypal, personal checks, money order, Visa, and Mastercard! Please describe your choice(s) by noting; the name of the item(s) and any special detailing you'd like, such as color, accessories, etc... Also, please list your state and zip code so that I may estimate shipping. I generally ship using priority mail through the post office with insurance and delivery confirmation. Please let me know if you have a different preference. You may choose to pay via paypal, a personal check, money order, or with a Visa/Mastercard. If you choose paypal, you may send your info & payment using the "sagedreamdesign@yahoo.com" email address OR if you prefer, I will calculate your order total and send you a paypal invoice to your email address. If you wish to mail a check or money order, please address your check and envelope to; Sage Dream Design C/O Amy Chester 6957 Ashwood Road #111. Woodbury, MN 55125 If you wish to pay via credit card, please call me with your card number rather than putting it into an email to ensure your information is protected! If your item is in stock (such as small toys) I will ship within 1-2 days after payment is received. I will notify you promptly if there will be any delay. If your item is made-to-order (like dolls or playscapes) I will begin working on your order as soon as payment is received. I will notify you of an estimated ship date at the time of your order. Most dolls are ready to ship within 7 days. Playscapes take longer, often up to 14 days, depending upon the complexity of the piece. Contact me for info regarding RUSH ORDERS - they can be done but we'll need to chat! If you happen to know in advance what you might want to order during the holiday season, a "heads up" or early ordering is much appreciated! I know there are some of you out there..... If you have any questions or would like assistance sorting through the choices of products, I am happy to help. I will assist you in finding just the right product for yourself or loved one. Also, remember, all playscapes and dolls are "made-to-order", which allows me to customize them at No Extra Charge. With dolls or toys, you can request specific colors and/or styles. With playscapes, you can choose your favorite elements and we can combine them into one playset perfect for the child or loved one you have in mind, or perhaps, yourself...! Quality Guaranteed!!! Everything I make is a labor of love. I want you to be as pleased with the work as I am. If you are unhappy with your purchase for any reason and would like to return it for a refund, I need to hear from you within 3 days of receipt of your item(s). You will need to pay return shipping, and item(s) must be returned to me in the original packaging and in new, original condition. Sorry, no refunds on original shipping charges. Of course, if there is any workmanship defect in your item(s) please report your concerns to me within 3 days of receipt of your order and I will reimburse your shipping charges. |